FAQ presented by USTA Nevada
ATTENDING THE TOURNAMENT / GENERAL INFORMATION
What are the dates for 2011?
Which matches are played on which days during the Lexus of Las Vegas Open?
Are tickets available?
Where will my seat be?
Where do I park?
Where is the Red Rock Country Club located?
When’s the best day or session to attend?
When do the gates open?
Can I get housing during the tournament?
What food or beverages are permitted to be brought onto the grounds of the Red Rock Country Club?
What concessions are available?
What is not allowed at the tournament?
What is the policy on betting?
Is the tournament televised?
TICKETS
When do I get my tickets?
When will my ticket purchase appear on my credit card?
Does my child need a ticket?
Will one ticket allow me to watch both the afternoon and evening sessions?
What happens if it rains?
Do you offer discounts?
VOLUNTEERS / BALL PERSONS / MEDIA
How do I volunteer?
When are ball persons tryouts?
How do I get a media credential?
PLAYERS / DRAWS / MATCH SCHEDULING
How is the draw made?
How is the schedule made?
When is the schedule made?
Can you tell me now when a particular player will play?
Can I watch matches on other courts?
On how many courts are matches played?
Can I watch players practice? How do I know who’s practicing when and where?
QUESTIONS & ANSWERS
ATTENDING THE TOURNAMENT / GENERAL INFORMATION
September 25 – October 2
Which matches are played on which days during the Lexus of Las Vegas Open?
- Qualifying Rounds are scheduled for Sept. 25-26.
- The early rounds of the Main Draw are scheduled for Sept. 27-29.
- Quarterfinals are scheduled for Sept.. 30th, Semifinals for Oct. 1st and Finals for Oct, 2nd. Click here to see the schedule.
Tickets are currently available for General Admission which includes court-side stadium seating in addition to side court seating. Raised, covered VIP section is available on stadium court including a complimentary bar.
All seating this year will be open, first come first serve basis. General Admission will be tiered on the south end of stadium court all the way up to the edge of the court. General admission also includes tiered side court seating. VIP seats are located on the west end of stadium court. This section is covered and raised above the railing with a complimentary bar. This is the best seat in the house for all stadium court matches!
Parking is provided at Red Rock Country Club and Valet is also available. Daily tickets will park in the general parking lot.
Where is the Red Rock Country Club located?
Red Rock Country Club is located at 2250-B Red Springs Dr., Las Vegas, NV 89135. Click here for directions.
When’s the best day or session to attend?
Every fan finds a different day to his or her liking. As the week progresses, the excitement builds as the field narrows and the players fight to win the coveted titles. General admission is FREE for all qualifying rounds!
The gates will open one hour prior to the first session start time each day.
Can I get housing during the tournament?
Yes. The tournament has formed an alliance with Suncoast Hotel & Casino near the tournament site, offering special rates for fans and players. For information and to book your reservations go to the official Suncoast Hotel & Casino website by clicking here.
What food or beverages are permitted to be brought onto the grounds of the Red Rock Country Club?
No food or beverages are allowed to be brought onto the grounds except for 20-ounce (or smaller) water bottles (one per person), provided they are clear and made of plastic. Glass bottles, cans, coolers, ice chests, thermoses and picnic baskets are not permitted.
What concessions are available?
Concessions are available at the tournament at the Red Rock Country Pool Cabana. Signs will be posted throughout the tournament site. A wide variety of food, drinks and alcoholic beverages will be sold.
What is not allowed at the tournament?
Weapons, backpacks/bags and radios are not allowed at the tournament.
What is the policy on betting?
At no time may any person, directly or indirectly, wager on tennis matches while at the tournament site. Allowing betting companies, directly or through a third party, to accept any tennis wagers (electronically or otherwise) at the tournament site or any tournament related event is prohibited.
The Lexus of Las Vegas Open FINALS can be seen on (TBD). It will be broadcast live on the day of the final as well as rebroadcast the following weekend. (TBD)
TICKETS
Pre-purchased tickets will be available for pick up every day at Will Call at the entrance to the tournament site throughout the tournament.
When will my ticket purchase appear on my credit card?
In most cases, your ticket purchase will appear on your next credit card statement.
Children under the age of 8 years old do not require a ticket.
Will one ticket allow me to watch both the morning and afternoon sessions?
Yes – tickets are good for the entire day of play but are not exchangeable and/or transferable for any other day of play.
If any session is cancelled after one match on Stadium Court is completed, no exchanges or refunds will be made. If any session is cancelled without the completion of one match on Stadium Court, ticket holder is entitled to a ticket to the same session of the tournament the following year.
We are offering group discounts. Purchases of 10 or more tickets receive 30% off plus one free ticket. USTA Members receive a daily discount on all ticket purchases. Must present a valid USTA membership card or provide a valid USTA membership number if purchasing tickets online.
VOLUNTEERS / BALL PERSONS / MEDIA
If you are interested in volunteering for the tournament, please Click here to volunteer. If you have general questions about the volunteer program you may email the Lexus of Las Vegas Open’s Director of Operations, Mike Copenhaver, at mcopenhaver@redrockcc.com.
When are ball persons tryouts?
Tryouts for ball persons are to be announced. A child must be at least 9 years old to be a ball person. Click here to register and to get more information.
How do I get a media credential?
If you are interested in a media credential, please click here to apply for media credentials.
PLAYERS / DRAWS / MATCH SCHEDULING
The draw is made the same way at every tournament. First, the seeds (the highest-ranked players in the draw) are placed in the draw (No. 1 on the first line, No. 2 on the last line and then the others in alternating order on pre-determined lines). Once the seeds are in place, the other players are drawn at random and placed on the empty lines — starting at the top and going down the draw until it is filled.
The schedule is made with input from the USTA, the players, television and the tournament. The tournament makes requests based on what it feels is in the best interest of the fans.
During each tournament, the schedule is made daily and usually is available around 8 p.m. It is then posted on this web site and is made immediately available to the Tournament Office, the media, etc.
Can you tell me now when a particular player will play?
No. In a single elimination tournament, only one player advances. Since no one knows who will win or lose, no one knows who will play when.
Can I watch matches on other courts?
Yes, when you buy a General Admission or VIP ticket you are also free to watch matches on other courts throughout the day that you reserved or purchased your ticket on.
On how many courts are matches played?
Depending on the day, matches may be played on up to four courts.
Can I watch players practice? How do I know who’s practicing when and where?
Watching practice has become a real fan favorite because fans can get so close to the up and coming stars and see them in a relaxed environment. There will be four courts designated as practice courts that fans may roam around to watch.
Tournament Schedule & Schedule of Events
| Date | Time | Schedule |
| Sunday, Sept. 25 | 10am | Qualifying Rounds |
| Monday, Sept. 26 | 10am | Qualifying Rounds |
| Tuesday, Sept. 27 | 10am | Main Draw |
| Wednesday, Sept. 28 | 10am | Main Draw |
| Thursday, Sept. 29 | 10am | Main Draw |
| Friday, Sept. 30 | 10am | Singles & Doubles Quarterfinals |
| Saturday, Oct. 1 | TBA | Singles & Doubles Semifinals |
| Sunday, October 2 | TBA | Doubles Final Singles Final |
| NOTE: Tournament schedule of play, as well as session dates, number of matches, order of play and starting times, are subject to change. | ||
| Date | Event Schedule |
| Sunday, September 26 | Opening Ceremony |
| Monday, Sept. 27 | Pro-Am Tournament (6-8 p.m.) |
| Tuesday, Sept. 28 | Kids Day (6-8 p.m.) & Free Admission to all juniors under the age of 18. |
| Wednesday, Sept. 29 | Sponsor & Player Party @ JW Marriott (6-9p.m.)All ticket holders are invited to attend. A $10 admission fee will be applied to all non-ticket holders. (CASH ONLY) |
| Thursday, Sept. 30 | High School Day High School players & students from across the Las Vegas Valley are invited to attend all matches for Free. Teens ages 15-19 year old. |
| Friday, Oct. 1 | USTA Members Day! All USTA members are invited to receive a $10 OFF admission to all matches with valid USTA member IDLadies League Luncheon (11 a.m.-1 p.m.)All USTA ladies who attend the luncheon will receive a $10 off admission coupon to the semi-finals or finals matchesVolkl Tennis Racquet Demo Day. Guests have an opportunity to demo Volkl Tennis racquets on side courts as well as have the opportunity to purchase merchandise direct from Volkl Tennis |
| Saturday, Oct. 2 | Super Saturday Party Red Rock Country Club Pool will be open to all attendees, players and sponsors. Free Food & Soft Drinks will be sponsored. Alcoholic Beverages will be sold at the Pool Cabana |
| Sunday, October 3 | Championship Sunday Presented by Nevada Orthopedic & Spine Center |
